Cookies Policy

  1. What are Cookies?

    Cookies are small data files which RBFC's website may place on your computer or mobile device when you visit it. They help RBFC understand how you use the website, they allow our website work more efficiently and they facilitate and improve your website user experience.

  2. Cookies We Use
    1. Session cookies

      The cookies make it easier to use RBFC's website by keeping track of your movement from page to page so you do not get asked for the same information you have already provided. This way, you can quickly and easily navigate around it without having to authenticate or reprocess each new page you visit. These cookies are automatically deleted when you close your web browser.

    2. Persistent, permanent or stored cookies

      The cookies help RBFC's website remember your navigation preferences and settings when you visit again in the future, for example, language selection. They are also used to remember if you were logged in to a website. They therefore speed up and enhance your website user experience. These cookies will not usually collect or store any personal information about you unless you provided that information into the website yourself. They are placed on your computer or mobile device until they expire or you delete them.

    3. Third-party cookies

      RBFC does not create or read third-party cookies for advertising, dynamic remarketing or any other marketing purpose.

    4. Google Analytics

      RBFC uses Google Analytics to measure and improve the performance of our website and create statistical reports on our website activity (e.g. number of visitors and page views, types of browsers used, purchases, etc.). RBFC does not share any personal data about you with Google Analytics.

  3. Your rights

    RBFC will only use cookies which personally identify you, your computer or mobile device if:

    1. You have agreed to it; or
    2. We have legitimate reason to do so, such as for fraud prevention or debt collection. You have the right at any time to:
    3. Withdraw your agreement to the use of cookies;
    4. Refuse cookies altogether;
    5. Delete cookies that have already been set;
    6. Modify your cookie settings.
    7. If you wish to restrict, block or delete cookies yourself, you can do this through your browser settings. You may wish to email us at for more information.
  4. Other websites

    RBFC's website may contain links to other websites. This Cookie Policy only applies to RBFC's website so when you link to such other websites, you should read their own cookie policies.

  5. Changes to our Policy

    RBFC keeps our Cookie Policy under regular review and we will make any new versions available on our website. This Cookie Policy was last updated on November 6th 2019.

  6. How to contact us

    For the purposes of data protection legislation, RBFC is located at 666 – 670 Great South Road, Penrose, Auckland 1051, New Zealand with FSP license number 579968. If you have any questions about our Cookie Policy or the use of cookies on RBFC's website, please contact our Data Protection Officer, the details of which are below:

    Data Protection Officer 
    If you want to learn more about cookies, you can contact the Information Commissioner’s Office (ICO). Further information can be found at, or


Welcome Back

Log in to your RBFC account.

New to RBFC?

It only takes a few minutes to open an account!

Open Account
Already have an account?

Open Your Account

Password must contain a letter, a number, and be a minimum of 8 characters.

Terms of Service